ONEFILE FAQs

Whenever you introduce new technology, you’re sure to have some bumps along the way.

At OneFile, we aim to make your move towards a paper-free setting as stress-free as possible, so we’ve created some handy resources for all your staff. You can download them to your computer, print them out as displays or hand them out to your parents – whatever works for you!

Download our FAQs here.

As an Early Years professional, you’re always on the go. Making sandcastles in the garden… playing with blocks and bricks on the carpet… preparing food for a class of 10… you’re busy shaping young children into the generation of tomorrow – so you don’t have time to read-up on software!

At OneFile, we understand the pressures you face. All of our account managers have first-hand experience in the Education sector, so we know exactly what you’re looking for from your software provider.

1. Free training

Not everyone is a computer geek, and some people may need a little more help than others. That’s why we offer free online training to all our customers.

2. An expert support team

Whether you need help making observations or parents are having trouble logging in, our dedicated support team is always on-hand to help. They’ll listen to your query and walk you through the solution. It’s that simple.

3. Handy resources

If you’re reading this, you’ve probably already found the Explore section of our website. It’s packed full of interesting articles, helpful tools and free surveys. You can download files to your computer or print them out to display in your setting. You’ll also find a range of videos on the OneFile YouTube channel. 

4. We go the extra mile

At OneFile, we’re experts in the Early Years sector, and we think it’s only right we share our knowledge and spread the love. We host lots of interactive webinars to help you get to grips with our software and learn everything you need to know about the Early Years sector. They’re a great way to learn from the experts, talk to fellow users and ask questions. And the best bit? They’re completely free!

Whether you already use OneFile Learning Journal or are looking to make the move towards a paper-free future, download our FAQs.


Download our FAQs

Find out more about OneFile’s Early Years Learning Journal. 

For more articles and updates follow OneFileUK on Twitter, Facebook and LinkedIn