Acacia Training needed a reliable way to track learner progression and support their apprenticeships and learning loan qualifications, especially in the Health and Social Care and Childcare sectors. Their TA’s were not IT literate, making the transition to digital systems a significant learning curve. Additionally, they required a solution that would simplify OFSTED inspections and awarding body visits, while enabling remote work for their IQA team and providing employers with visibility into staff progress.
They implemented the Eportfolio in 2014, following a recommendation from a partner and utilised all aspects of the software, including forms and centre templates, to accurately track learner progression and set appropriate targets for TA’s. Onefile’s support team provided essential assistance during the transition, helping staff overcome initial ICT challenges. The system enabled easy access for auditors and streamlined reporting for managers and employers.
The implementation of Eportfolio brought significant benefits to Acacia Training. Managers gained real-time visibility into learner progress, which eliminated the need to rely solely on TA’s for updates. OFSTED and awarding body inspections became much easier, as auditors could directly access learner accounts to review progress. The IQA team was able to work remotely, resulting in cost savings and employers could independently monitor staff development. Staff members also developed new digital skills, supported by Onefile’s responsive customer service.
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