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ProServices

Accelerate your performance

Onefile ProServices™ gives customers the expertise, proven processes, and data-driven solutions to get more impact and ROI – fast. 

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Powered by people, process and tech.

It’s complex, we get it! ProServices is the expert layer between what Onefile can do and what customers can achieve.

Drive faster adoption, unlock valuable data, and turn dashboards into decisions that deliver real impact.

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Introducing ProPacks

Accelerate your impact and ROI with our ready to perform ProPacks.
Flexible, outcome-based solutions – built around you.

ProData ProData

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Clean start, strong foundation. Unlock your data’s potential. 


Expert bulk data operations by our specialist team. We handle the heavy lifting – from large-scale creation to cleansing and enrichment.

  Bulk data creation & import
 Cross-centre replication
 Data cleansing & rationalisation
  Data enhancement & enrichment

ProOptimise ProOptimise

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Run at your best with our advanced platform health check.


A structured review of your Onefile configuration. Health checks, workflow improvements, audit readiness – aligned to industry best practice.

 Advanced platform health assessment
 Configuration & settings review
 Workflow optimisation
  Compliance & audit readiness

ProAnalyticsProAnalytics

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See everything with advanced data and reporting. 


Unlock the power of your data with pre-built or fully custom Power BI dashboards – from raw data access to a fully managed implementation.


  Raw Azure data access
 Pre-built Power BI dashboard
 Bespoke brand theming
  Dedicated project manager

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Flexible targeted solution

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Led by experts with deep sector experience

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Proven processes that solve specific challenges

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Deliver results and ROI fast

Consulting services

Move from challenge to confidence with services backed by our extensive insights and experience.
→ Expert bespoke advice
Strategic advice on apprenticeship management, tailored to the needs of your organisation.

→ Best practice benchmarking
Gain unrivalled insights on industry best practice, from governance to prepping for your Ofsted.

→ Solution optimisation
Unlock your full potential with tailored guidance to improve efficiency, engagement and outcomes.
Get in touch
Meet the team ->
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Onboard like a pro

Your Onefile configured just the way you need it, our team will set you up for success.
→ Platform set-up
Your workflows, your way. Our experts configure Onefile around your delivery model, so you’re ready to go from the start.

→ Train the trainer
We’ll turn your staff into in-house experts – confident, capable, and ready to champion Onefile across your organisation.

→ Guided by our onboarding team
From initial setup to full rollout our team are with you – making things clear, simple and stress-free.
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Onefile services set you up for success, keep you on track and help you achieve those completion targets.

Upskill with training

Hands-on training from our experts, designed around you. 
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→ Upskill with training
Flexible, expert-led training that fits your team, your roles and your goals.

→ Bespoke team training
From platform admin to tutor workflows, our sessions are tailored to your setup, processes and people.

→ Online or on-site delivery
Choose online or in-person training – both offer hands-on, role-specific guidance from our experienced team.

→ Annual training packages
Support long-term success with annual training packages designed to keep your teams confident, capable and up to date.

Best-in-class support

Accredited as excellent, our UK-based customer support team is ready to help training providers ensure every learner has an outstanding experience with you.
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→ Quarterly and Annual check-ins
The team will be on-hand to provide regular check-ins and reviews to keep everything on track.

→ Enhanced customer support
For faster response times, priority support tickets and access to our team when you need it most.

→ 24/7 online support
Need answers? Our online help centre provides comprehensive customer support to the most asked questions.
The Onefile ProServices team are exemplary.

Their experts have helped us customise the platform to meet specific business needs, while also speeding up evidence collection and mapping of criteria.

Siemens

Cyber Essentials
Cyber Essentials Plus
Queens award - innovation
Queens Award - innovation app
ISO 9001
ISO 27001
Customer service excellence
Investors in people
Best companies
CIPD
North tech awards
SME news awards

Are you running at your best?

Our experts are ready to diagnose your biggest pain points and help you on your way to faster ROI.
Ask about our complimentary 30min health check today.

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Book a Health Check

Onefile is the leading learner management platform that streamlines workflows, unlocks funding and enables education and training providers to achieve higher learner success rates, at pace and at scale.

Proud to be part of Harris Computer,
powering positive change.

 

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© 2026 Onefile Ltd is registered in England with company number 4404879. The registered office is: 6th Floor, Cornerblock, Quay Street, Manchester, M3 3HN. VAT Number 792825685 © Onefile Ltd, 2005-2024. All Rights Reserved.

Onefile Ltd is registered in England with company number 4404879. The registered office is: 6th Floor, Cornerblock, Quay Street, Manchester, M3 3HN. VAT Number 792825685. © Onefile Ltd 2026. All Rights Reserved.

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