Onefile in Action at Cambridgeshire County Council

The Challenge

When we were looking for an eportfolio system, price and reputation did come into it – but user experience was the most important factor. We’d heard excellent feedback from other users which supported our decision to go with Onefile. The things that stand out for us are ease of use, data security and communication. 

The Solution

Onefile allows us to encourage employee engagement effectively, monitor learner progress and quality assure evidence. We have also customised the system to suit our needs, creating a bespoke space to store everything linked to learner. Our assessors love Onefile’s journal feature. They use it to note down any concerns, successes and feedback relevant to the learner’s journey – providing an excellent audit trail to support the assessment cycle.

We also use templates and are developing new ones all the time. The resources section is a great place to store resources for learners, and minutes and CPD records for IQAs and EQAs. We really like that you can set sampling policies so only allocated people can access certain resources. 

The Impact

We use the timesheets and reviews and have worked with Onefile’s excellent account managers to develop our own bespoke reviews, ILPs and forms – making Onefile personal to our assessment centre. We also use the reports and really like how easy it is to create a custom report just for us. It makes reporting to managers really easy and efficient. 

We find the clarity of the IQA system particularly useful. The sampling plans are so easy to use and view, helping you plan effectively as new learners come on board. We also like how an IQA can easily view a learner’s entire portfolio and clearly identify if the assessment cycle has been followed. It makes the IQA role a joy! 

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